Privacy Policy

1. Introduction

Mobile Restoration Experts ("we," "us," or "our") operates the website at https://mobilerestorationexperts.com (the "Site"). This Privacy Policy explains what information we collect when you use the Site or contact us, how we use it, and the choices you have. By using the Site, you agree to the collection and use of information as described here.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly. When you submit our contact or service request form, we collect your name, phone number, email address, property address, the service you're requesting, and any message you include.
• Information collected automatically. Like most websites, we use standard analytics tools (such as Google Analytics) that automatically collect information about your visit, including your IP address, browser type, device type, pages viewed, and how you arrived at the Site. This is typically collected through cookies or similar technologies.

We do not operate an online store, and we do not knowingly collect payment card information through the Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to service requests and contact form submissions
• Schedule and coordinate restoration services
• Communicate with you about your request, appointment, or an active job
• Understand how visitors use the Site so we can improve it
• Comply with legal obligations and enforce our agreements

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site or our business (for example, hosting providers, form or CRM software, and analytics providers), who are only permitted to use your information to provide services to us
• Your insurance company or adjuster, but only with your direction or consent
• Law enforcement or other parties when required by law or legal process

5. Cookies & Analytics

We use standard analytics cookies to understand Site traffic and usage. You can control or disable cookies through your browser settings; disabling cookies may affect how some parts of the Site function. We do not currently use advertising or remarketing tracking beyond standard analytics. Review

6. Data Retention

We retain information submitted through our contact form for as long as reasonably necessary to respond to your request, provide services, and comply with our legal and accounting obligations. Review

7. Your Choices & Rights

You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the information below. Depending on where you live, you may have additional rights under state privacy law. Review

8. Children's Privacy

The Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

9. Third-Party Links

The Site may contain links to third-party websites, such as review platforms or social media. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies separately.

10. Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or would like to exercise any of the choices above, contact us at: